Payment Rules and Methods from Vacanator to Vendors

As a platform focused on quality travel experiences in Bali, Vacanator ensures that payments to vendors are made in a transparent and efficient manner. Below is a guide regarding the payment rules and methods from Vacanator to vendors:

Payment Rules

1. Payment Schedule
   • Payments to vendors are made periodically, usually monthly or according to the agreement specified in the contract. Be sure to check the payment schedule agreed upon with Vacanator.
2. Invoice Requirements
   • Vendors are required to submit detailed invoices that correspond to the services provided. Ensure that all service details, dates, and billed amounts are clear and accurate.
3. Service Confirmation
   • Payments will be processed after receiving service confirmation from customers, ensuring that services have been performed according to the promised standards.
4. Commission Deductions
   • Vacanator applies a commission deduction from each successful transaction. The commission amount will be agreed upon and explained in the vendor contract.

Payment Methods

1. Bank Transfer
   • Payments are made via direct bank transfer to the account registered by the vendor. Ensure to provide accurate bank account information to avoid delays.
2. Virtual Account
   • Vacanator may use virtual account facilities to facilitate the payment process, ensuring funds are received quickly and securely.
3. E-Wallet
   • Payments can also be made through supported e-wallets, such as GoPay or OVO, providing convenience for vendors who prefer digital payment methods.

Tips for Vendors

• Check Payment Details
  • Always check the payment details received to ensure the amount received matches the services provided and the existing agreement.
• Keep Payment Receipts
  • Keep all payment receipts and related communications for future reference.
• Open Communication
  • If there are any questions or issues related to payments, do not hesitate to contact Vacanator’s vendor support team for assistance.

By following the established payment rules and methods, vendors can ensure that they receive timely payments consistent with the services provided. If you need further information or assistance, Vacanator’s vendor management team is ready to help you.